Getting Started & Login
I didn’t receive my OTP code / the OTP code is not working
My password is not working / I can’t reset my password
I’m having issues logging in with Single Sign-On (SSO)
Why is “Change password” disabled?
Logging in on a shared hospital device
Device & App Setup
App not loading / freezing / crashing
Camera not working (QR scan, photos, livestream)
I’m having issues logging in with Single Sign-On (SSO)
Notifications not working on this device
Registered device explanation
Getting Started & Login
I didn’t receive my OTP code / the OTP code is not working
My password is not working / I can’t reset my password
I’m having issues logging in with Single Sign-On (SSO)
Why is “Change password” disabled?
Logging in on a shared hospital device
Device & App Setup
App not loading / freezing / crashing
Camera not working (QR scan, photos, livestream)
I’m having issues logging in with Single Sign-On (SSO)
Notifications not working on this device
Registered device explanation